FAQ

CLC ID Protect offers a comprehensive identity protection program with several layers of defense. ID Monitoring is the first layer; however, monitoring will never capture all fraudulent transactions. CLC ID Protect backs up monitoring with additional layers of ID Protection and ID Recovery. We add up to $1 million of insurance coverage to protect against financial losses*, a US-based team of professional Fraud Resolution Specialists to clear your records, tax fraud specialists to help clear issues with the IRS, financial specialists to help resolve financial hardships that can result from identity theft, and finally, we provide discounted legal services should the issue require the intervention of an attorney.

*$1,000,000 insurance coverage is a part of the Premium Protection plan. Primary members and spouse/family members must activate at least one monitoring service in order to be eligible for the $1,000,000 insurance coverage. Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group, Inc. (AIG). The description herein is a summary and intended for the informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.

By utilizing all of the benefits of CLC ID Protect, you will have peace-of-mind knowing that your identity and Social Security Number are being monitored 24/7. You will have the professional assistance needed in the event you become a victim of identity theft, allowing you to focus on the more important areas of your life and career. CLC ID Protect will help protect your credit reputation and enhance your financial security.

ID MONITORING Continuous 24/7 credit, Social Security Number and personal information monitoring with fraud alerts that notify you of suspicious activity
ID PROTECTION Real-time alerts of changes in your credit and suspicious activity involving your personal information. When an alert comes to your dashboard, you have the capability to easily click on the “Red Alert” or “Not Me” responses.
ID RECOVERY Unlimited access to a US-based team of Fraud Resolution Specialists who work tirelessly on your behalf to restore your stolen identity and repair your damaged credit reputation should you ever fall victim to identity theft.

Our website is SSAE-16 compliant. In other words, we maintain one of the highest levels of security any service can offer. Additionally, payment information is compliant with the Trustwave Trusted Commerce program to validate the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations.

CLC ID Protect proudly offers an in-house, US-based team of Fraud Resolution Specialists (FRS). Our team boasts an average of 18 years’ experience, and each member maintains multiple credentials, such as Certified Identity Theft Risk Management Specialist®, Fair Credit Reporting Act Certification, Certified Credit Report Reviewer®, Certified Credit Counselor, Certified Public Accountants, Enrolled Agent (IRS credential), and more.

Yes, for an additional cost you can add up to four additional family members under the Social Security Number monitoring service. Additionally, your family members may be eligible to sign up for their own CLC ID Protect account at your same preferred rate.

Upon enrollment, you will be provided a welcome email with instructions for accessing our secure member portal.

24 hours a day 365 days a year.